Question 1

Do you photograph weddings outside the Riviera Maya?

Accepted Answer

Yes. We travel throughout the Yucatán Peninsula and take destination commissions further afield. Contact us with your location and we'll confirm availability.

Question 2

How many photographers will be at our wedding?

Accepted Answer

All Roots Weddings coverage includes both Lucas and Jazmín. They work simultaneously from different angles — this is what gives the gallery depth and allows you to relive the day from multiple perspectives.

Question 3

Do you charge for travel?

Accepted Answer

Travel within the Riviera Maya (Cancún to Tulum) is included. For locations further afield, we discuss travel costs in the initial quote.

Question 4

Can we see a full wedding gallery before booking?

Accepted Answer

Yes. We share complete gallery samples during your consultation — not just highlights. You'll see how the coverage reads as a full collection.

Question 5

We're planning from abroad. How does the process work?

Accepted Answer

Most of our couples organize entirely remotely. We do one video call, handle all coordination by message, and send everything digitally. Our booking system is fully automated — you receive confirmation, contract, and next steps immediately after securing your date.

Question 6

Do you photograph civil weddings and symbolic ceremonies?

Accepted Answer

Yes. We cover civil, symbolic, Catholic, non-denominational, and destination ceremonies of all kinds. The legal structure of the ceremony doesn't change our approach.

Question 7

What is the coverage for a cenote wedding?

Accepted Answer

Cenote weddings require coordination with the cenote operator, which varies by location. We handle this as part of our planning process. Coverage typically includes the ceremony, underwater or waterside portraits, and reception if applicable.

Question 8

How far in advance should we book?

Accepted Answer

For destination weddings, we recommend 6–12 months. For elopements and intimate ceremonies, 2–3 months is usually sufficient. Peak season (November–April) fills earliest.

Question 9

What happens if it rains?

Accepted Answer

We've photographed in rain. Sometimes it's the best light of the day. We always have a contingency plan for the venue and adjust timing and location if needed. Rain has never stopped a Roots session.

Question 10

Is a deposit required to hold our date?

Accepted Answer

Yes. A deposit secures your date exclusively. Full details on payment structure are included in the coverage proposal we send after your first inquiry.

Question 11

What factors affect the cost of wedding photography in the Riviera Maya?

Accepted Answer

Every quote is built around your specific day — coverage hours, number of locations, travel distance from Cancún to Tulum or beyond, and whether you need coordination with a cenote operator or resort. We send a tailored proposal within 24 hours of your first inquiry. No commitment required.

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